Author Archives: Tech Answers

Web Domains: Forwarding a .ru

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Here’s something we didn’t know… apparently it’s not possible to buy a .ru web domain, and use Domain Forwarding to redirect traffic to another website. We’re putting these notes together to see if anyone else has experienced this. The Issue One of our customers asked us to create a .ru (Russian) web domain to forward […]

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Fujitsu Siemens Celsius 650 Hard Drive Help

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This article has been put together as a result of trying to upgrade an aging Fujitsu Siemens Celsius 650 PIII desktop computer. Although is this now a rather old desktop, it’s been doing sterling work as a 24-7 server for a radio station for some years, until the hard drive finally failed. In attempting to […]

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Rechargeable Batteries in BT Synergy Cordless Phones

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We’ve had our set of three BT Synergy 5500 cordless DECT handsets since 2009, and after about 3 years of heavy use, the rechargeable batteries appear to have come to the end of their life. The manual with this BT handset does state that performance will deteriorate over time, and normal Nickel-metal hydride batteries, like […]

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CurrentCost Envi and Prolific Drivers

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This short article is being written on the off-chance it’s of help to anyone having the same problems as I’ve been having with the Envi CurrentCost Energy Meter Our setup Monitor: CurrentCost Envi Power Monitor Operating System: Windows 7 Home Premium 64bit Software: Techtoniq Energy Station v2.05 Connectivity: USB The Problem The Techtoniq software fails […]

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Powerline: Transmitters and Receivers

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We had the following email in from ‘TB’ asking about Powerline Adapter kits with multiple units: “I just bought 4 x D-Link PowerLine Adapters (two kits). Is there any difference between receiver and transmitter? I can use all four in the same network, one to the router and the rest to other computers? Or is […]

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Powerline Adapters and RCD protection

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Using a Powerline Adapter with an RCD We had the following question from John Barham regarding the use of Powerline Adapters with electrical safety devices known as either RCCD (Residual Current Circuit Device) or RCD (Residual Current Device). These are special circuit breakers that are deigned to ‘trip out’ the mains power supply if a […]

Powerline Adapters Tagged , 14 Comments

How to restart the BT Home Hub

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I can’t restart my Home Hub We had this query in from Nick B: I’ve had a BT Home Hub Version 3 for a few days. The Powersave has gone on and won’t restart, despite following all the instructions. BT have given up trying and just said they’ll send a new unit, leaving me without […]

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Internet Powerline Adapters Not Working Upstairs

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Problem with Powerline Plugs? “I have the Comtrend Power GID 902 and Comtrend 9020 for a BT Home Hub, but it will not work upstairs /down stairs. I have separate ring mains for up and down, but both in to the same meter. Help? Submitted online by James Moran What is a Powerline Adapter Powerline […]

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Range of the BT Home Hub

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Question I live in a big 3 storey terrace house. Will the BT Home Hub have the range? Submitted online by David M Our Answer This is a tricky one to answer without more information. A Home Hub uses radio signals to communicate to computers and devices using wi-fi. These radio signals degrade over distance, […]

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USB Port on BT Home Hub

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“What is the USB port on the BT Home Hub 3 used for please?” Asked by Rex Purchase Our Answer On the back of the BT Home Hub 3 there is a USB-A port. Officially, this is “reserved for future use”, and BT had not at this point confirmed any services that use this port. […]

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How do I get Hotmail at home

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“How can I access send and access my Hotmail mail box if I only have Freeview. Do I need an Internet provider? If so, how do I get one if I don’t want BT, Sky or Virgin” Question from Robert Harvey Our answer Hotmail is an online email service. You can access it from a […]

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Flickering Home Hub Lights

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Question Do the lights on the HomeHub3 Flicker? I currently have a HomeHub2 and they don’t do this when the connection is being used. Submitted online by Dave Our Answer The status lights on our BT Home Hub 3 do not flicker, and I have never seen them flicker. The lights on our older BT […]

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